Privacy Policy

This policy explains how CompEx Ready handles your personal data. CompEx Ready is a trading name of Xcell Intelligence Ltd (company no. 16087158), 128 City Road, London, EC1V 2NX, which is the data controller. We handle your data in line with UK data protection law.

What we collect

• Account details you give us, such as your name and email address, when you register or contact us.
• Payment information, where you buy access. Payments are handled by a third-party payment provider, and we do not store your full card details.
• Usage data, such as which parts of the guide you use, to help us improve the product.
• Device and session information, such as the devices and sessions used to access your account, which we use to keep accounts secure and to detect and prevent account sharing and misuse.
• Data stored on your own device (in your browser) to run features like Revision mode and your saved revision lists. This stays on your device and is not sent to us.

How we use it

• To give you access to CompEx Ready and keep your account working.
• To take payment and provide support.
• To improve the guide and fix problems.
• To contact you about your account or important changes.
• To keep accounts secure and to detect and prevent account sharing and misuse.

Legal basis

We process your data to perform our contract with you (providing the service), to meet our legal obligations, and for our legitimate interests in running and improving the product. Where required, we rely on your consent, which you can withdraw at any time.

Cookies and local storage

We use essential cookies to keep you logged in, and we store some settings in your browser to run features of the guide. See our Cookies Policy for detail.

Who we share it with

We share data only with the providers that help us run the service, such as our hosting provider, our payment provider and our email provider, and only as needed. We do not sell your data.

How long we keep it

We keep your data for as long as you have an account and for a reasonable period afterwards, or as required by law, then delete it.

Your rights

Under UK data protection law you can ask to access, correct, delete or restrict your data, object to processing, or request a copy of your data. To do any of these, email support@compexready.com. You also have the right to complain to the Information Commissioner's Office (ICO).

Security

We take reasonable measures to keep your data secure. No online service can be completely secure, but we work to protect your information.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

Questions about your data: support@compexready.com.